Setting Up an Account with Multi-factor Authentication (MFA)

To ensure your account is secure, multi-factor authentication is required for all users. Watch the following video for guidance on installing and setting up an authenticator application on your phone and using it to access the Latitude Client Portal:

Logging in with Multi-factor Authentication (MFA)

The following video walks through how to use your authenticator app to log in to the Latitude Client Portal after initial setup:

Reset Password

If you need to reset your password, you can navigate to the "Account" page, click on the "Security" tab and click "Reset my password"

Forgot Password

If you forgot your password and need to set a new one, you can select the "Forgot password" option on the login screen.